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About Greg Walters

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So far Greg Walters has created 44 blog entries.

Communication is The Foundation of Success.

Most managed print services providers exclaim the value of ‘quarterly business reviews’. The business review is positioned as a chance to analyze your current managed print services program, performance, and metrics. From the copier salesperson's view, each review is an opportunity to grow sales by suggesting hardware upgrades and early lease termination - they call [...]

By |March 18th, 2015|Service|0 Comments

Managed Print Services from a Copier Dealer

Managed Print Services - Your declining use of paper and copier sales. According to industry studies, the number of copies made and prints generated has been declining for years. The latest InfoTrends study predicts a 5% drop in all segments of out-put devices through 2018. Are you seeing this in your office? Some believe that managed print services engagements are responsible [...]

By |February 20th, 2015|Business Model, Service|0 Comments

3 Managed Print Services Considerations

A well-run managed print services program will save you time and money.  The mantra in the print management industry has always been, “You can save up to 30% in printing costs with a managed print services program.” But is this a fact or opinion?  The answer is that it depends.  Sometimes, the savings can be MORE than 30% but achieving a [...]

By |February 5th, 2015|Business Model|0 Comments

Is your MPS provider driven by equipment sales?

Equipment quotas make the world go around. Dealers, retailers, and resellers work within the parameters of specified equipment sales targets. How has this model affected the customer’s experience? Think about year-end specials - does that sales rep have your best interests at heart, or his yearly quota? How does this mentality fit into a ’business solution’? [...]

By |January 15th, 2015|Business Model|0 Comments